Privacy Policy

Last updated 12.12.2023

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with [Company Name] and the Services, the choices you make, and the products and features you use.

1. Information we collect

We collect personal information that you knowingly provide when you:

• Register for our Services
• Request information about our products or Services
• Participate in activities on the Services
• Contact us for support or inquiries

Examples of data:

• Full name
• Email address
• Account type purchased
• Trader ID
• Any other details you enter into our forms or share with us directly

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I1.2. Information Collected Automatically

When you access ACSSA Capital, we may automatically gather:

• IP address
• Browser and operating system details
• Pages visited and time spent on each
• Usage metrics (clicks, scrolls, etc.)

These technical and usage data help us diagnose issues, improve performance, and enhance your user experience.

2. How We Use Your Information

We process your personal information for the following purposes:

1. Service Delivery
   To provide your trading account, algorithm access, and technical support.
2. Communications
   To send you important updates, notifications, and responses to your inquiries.
3. Platform Improvement
   To analyze usage patterns and performance metrics, informing product enhancements.
4. Security & Fraud Prevention
   To detect and prevent unauthorized access, fraudulent activity, and other security threats.

3. Legal Bases for Processing

We rely on these legal grounds to process your data:

• Contract performance: When you purchase a subscription or account package.
• Consent: For marketing communications and newsletters (you may withdraw consent at any time).
• Legitimate interests: To maintain, secure, and improve our platform and detect abuse.
• Legal obligation: Where we must retain data to comply with applicable laws (e.g., financial regulations).

4. Sharing Your Information

We may share your personal information with:

• Service providers: Hosting, email delivery, analytics, and other vendors under confidentiality obligations.
• Regulatory authorities: If required by law or in response to valid legal requests.
• Technology partners: To integrate our trading tools (e.g., NinjaTrader, Binance), always under strict data‐protection agreements.

5. Third-Party Links

Our Services may contain links to external websites (e.g., BBVA, NinjaTrader, Binance). ACSSA Capital is not responsible for the privacy practices of those sites. Please review their privacy policies before sharing personal information.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete information
• Erase your data (right to be forgotten), where permitted
• Restrict or object to certain processing activities
• Portability: Receive a copy of your data in a structured, machine-readable format

To exercise any of these rights, email us at privacy@acssacapital.com.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide and support our Services
• Fulfill legal or contractual obligations
• Resolve disputes or enforce our agreements

After these purposes have been met, we will delete or anonymize your data in accordance with applicable laws.

Contact Us

If you have any questions or complaints about this Privacy Policy, please contact:

ACSSA Capital
Email: support@acssacapital.com
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By using our Services, you acknowledge that you have read and agree to this Privacy Policy.

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